What is TicketCord?
TicketCord is a white-label Discord ticket bot that lets you run your own fully customized support system. Each bot you create is completely independent with its own:- Name and avatar
- Embed colors and branding
- Configuration and settings
- Ticket data and transcripts
Key Features
Ticket Management
- Custom panels - Create ticket panels with buttons or dropdown menus
- Multiple categories - Organize tickets by type (support, sales, etc.)
- Claiming system - Staff can claim tickets to avoid duplicated effort
- Auto-close - Automatically close inactive tickets
AI Features
AI features require a Pro or Enterprise plan.
- Atlas AI - Dashboard assistant for analytics and insights
- Knowledge Base - Auto-suggest answers from your documentation
- Smart Routing - Automatically assign tickets to the right team
- Priority Detection - AI-powered ticket prioritization
Customization
- Custom embeds - Design ticket panels with the embed builder
- Application forms - Collect information before ticket creation
- Custom footer - Remove or customize the bot’s footer text
- White-label - Full branding control on Enterprise plan
Plan Comparison
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Custom bots | 1 | 3 | 6 |
| Tickets | Unlimited | Unlimited | Unlimited |
| AI Tokens | - | 10M/month | 30M/month |
| Custom branding | No | Yes | Yes |
| Knowledge base | - | 2 sources | 15 sources |
Get Started
Set up your first bot in 5 minutes