Your Bots
Bot Limits by Plan
| Plan | Maximum Bots |
|---|---|
| Free | 1 |
| Basic | 3 |
| Pro | 3 |
| Enterprise | 6 |
Bot List View
Your bot list shows:- Bot name and avatar
- Status (Online/Offline/Starting)
- Connected servers count
- Last activity
- Quick actions
Creating a Bot
Create Discord Application
Follow the guide to create a Discord application at discord.dev
Bot Status
Status Indicators
| Status | Meaning |
|---|---|
| 🟢 Online | Bot is connected and operational |
| 🟡 Starting | Bot is connecting to Discord |
| 🔴 Offline | Bot is not connected |
| ⚪ Stopped | Bot manually stopped |
Checking Bot Health
The bot detail page shows:- Uptime: Time since last restart
- Latency: Response time to Discord
- Servers: Connected guild count
- Last Event: Most recent activity
Bot Configuration
Basic Settings
| Setting | Description |
|---|---|
| Name | Display name (synced from Discord) |
| Avatar | Bot profile picture |
| Status | Custom presence message |
| Activity Type | Playing, Watching, Listening, etc. |
Custom status is available on Basic plan and above.
Customization (Paid Plans)
| Feature | Basic | Pro | Enterprise |
|---|---|---|---|
| Custom status | ✅ | ✅ | ✅ |
| Remove branding | ✅ | ✅ | ✅ |
| Custom footer text | ❌ | ❌ | ✅ |
| Custom footer icon | ❌ | ❌ | ✅ |
Managing Bot Credentials
Updating Bot Token
If you need to update your bot token:Security Best Practices
- Regenerate tokens if exposed
- Use unique tokens per bot
- Never commit tokens to version control
- Monitor for unusual activity
Bot Actions
Starting/Stopping
- Start: Connects bot to Discord
- Stop: Disconnects bot (keeps configuration)
- Restart: Stops and starts the bot
Stopping a bot doesn’t delete any data. Tickets and configuration are preserved.
Deleting a Bot
To delete a bot:- Go to Bot Settings → Danger Zone
- Click Delete Bot
- Confirm by typing the bot name
- Bot and all data are permanently removed
Server Management
Viewing Connected Servers
For each bot, you can see:- All Discord servers where it’s installed
- Member count per server
- Configuration status
- Last activity
Per-Server Settings
Click a server to manage:- Ticket categories and channels
- Staff roles
- Welcome messages
- AI features
- Automation rules
Diagnostics
Bot Health Check
Run diagnostics to check:- Discord API connection
- Database connectivity
- Permission verification
- Configuration validation
Error Codes
If your bot encounters issues, you may see error codes:| Code | Meaning | Solution |
|---|---|---|
| TC001 | Invalid token | Regenerate and update token |
| TC002 | Missing permissions | Grant required permissions |
| TC003 | Rate limited | Wait and retry |
| TC004 | Configuration error | Check server setup |
Logs
View recent bot activity:- Connection events
- Command usage
- Errors and warnings
- Performance metrics
Multi-Bot Management
Organizing Multiple Bots
Sharing Configuration
Currently, each bot has independent configuration. To copy settings:- Export configuration from source bot
- Import into target bot
- Adjust server-specific settings
Performance Monitoring
Metrics Available
- Response Time: Average command latency
- Uptime: Percentage of time online
- Tickets Handled: Daily/weekly/monthly counts
- AI Usage: Token consumption
Alerts
Set up alerts for:- Bot goes offline
- High error rate
- Unusual activity
- Token usage thresholds
Need Help?
Join our Discord for support